1. Who we are

This website is operated by BLUE, a colour consultancy and decorating studio based in the UK. If you have any questions about this policy, you can contact us at hello@blue.com

2. What information we collect

We may collect and process the following personal data:

• Name and contact details (such as email address and phone number)

• Information you provide via contact forms or bookings

• Details relating to your service requirements

• Website usage data (such as pages visited and time spent on the site)

3. How we use your information

We use your personal data to:

• Respond to enquiries and provide our services

• Manage bookings and appointments

• Improve our website and services

• Send important service-related communications

We will never sell or rent your personal data to third parties.

4. Lawful basis for processing

We process your data under the following lawful bases:

• Consent (when you contact us or opt in to communications)

• Contract (to deliver our services)

• Legitimate interests (to improve our services and website)
  

5. Data storage and security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Your information is stored securely and only for as long as necessary.

6. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

7. Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing activities
  

8. Third parties

We may use trusted third-party services (such as website hosting or email providers) who process data on our behalf. They are required to keep your information secure.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page

Last updated: May 2026